Service & Spare Parts

Introduction to System Realization

After system commissioning, we’re committed to maintaining smooth operations. JOA provides comprehensive service, spare parts, maintenance, and remote monitoring, to ensure your system continues to perform optimally and efficiently over its lifespan. 

What normally happens after commissioning? 

We pride ourselves that due to a thorough understanding of your process, our systems are balanced and frequently require less maintenance than standard equipment. Still, every system requires attention over time. Here’s what we propose. 

After Commissioning

After commissioning of a JOA System, we will offer multiple options for additional services and spare parts.  

Ordering Spare Parts

Order spare parts at the same place where the system was designed, build and commissioned by. This ensures that you will never run short or order the wrong parts.  

Remote Monitoring

By installing sensors and setting up a clear dashboard, we are able to offer support and prevent unpredicted downtime.

Remote Monitoring 

Following the request of existing clients, JOA has always invested in providing more insights into system performance. This has resulted in the Remote Monitoring service. With this service, we are able to predict and prevent unexpected events. It can serve as a tool to optimize maintenance, ordering spare parts or raise awareness before risks resulting in downtime occurs.  

Predictive Maintenance & Preventive Maintenance

Order spare parts before they break or need replacement. Ensure that system keeps running optimally 

Preventive Maintenance 

One of the most common forms of service after installation of new extraction equipment is Preventive Maintenance. One of our engineers visits the site periodically and check if the system is still performing accordingly. Preventive maintenance can be easily aligned with Remote Monitoring.  

What are the benefits?  

• Turnkey Solution Partner: Having Pre-Engineering, modelling, design & engineering, machine building, installation and commissioning at one dedicated partner gives you peace of mind. 
• In-time delivery withing stop window: A multidisciplinary team of Project Managers is able to overcome hiccups and ensures fluent installation with local partners.  
• Commissioning the First Time Right: with our tailor-made approach and thorough process in advance, we ensure that your system runs smoothly from the beginning.

It’s Great to see our Clients’ first reaction when our systems are commissioned

Sarfraz Ghani, Chief E&I Automation Engineer

Why partner with JOA?

At JOA, we ensure that every system is designed, built, and implemented to meet the highest standards and your specific needs. From initial design through to final commissioning, our expert team manages every detail with precision. Experience the benefit of having all services from consultancy to commissioning under one roof. 

Contact us today or book a meeting to discover how tailored solutions can make a significant difference in your operations. Let JOA transform your current underperforming standard equipment into a fully functional, high-quality system with a comprehensive, holistic approach based on a Pre-Engineering Study. 

FAQ

1. Q. Does JOA also provide spare parts for systems that are not build by JOA? 

   A. Yes, this is possible. Please provide information on the type of spare parts and pictures to help us find the right parts.  

2. Q. Does JOA also provide remote monitoring for non-JOA systems? 

   A. Yes, although this might come with some complications. Contact us to discuss what is possible.  

3. Q. How can JOA prevent unexpected downtime?

   A. The first step would be to select a tailor-made solution that is balanced and created specifically for your production process. Then, remote monitoring helps to foresee upcoming events that may lead to downtime. Preventive maintenance also helps, but combined with Remote Monitoring, this can be adjusted to ‘Predictive’ Maintenance where we only visit your site to conduct maintenance when necessary.